TK English Privacy Policy

Effective Date:1 February 2025

At TK English, we respect and prioritize the privacy of our students. This Privacy Policy explains how we collect, use, and protect the information you provide when using our online teaching services. By using our services, you agree to the practices described in this policy.

---

1. Information We Collect

The only personal information we collect is what is necessary to provide our services effectively. This may include:

• Personal Information: Name, email address, phone number, and other contact details.
• Lesson Information: Information related to the lessons you book, such as lesson schedules, lesson content, feedback, and homework assignments.
• Payment Information: Payment details used for booking lessons (processed securely by third-party payment providers).
• Usage Information: Data related to your interactions with our website and online teaching platform, such as IP address and browser type.

We do not ask for or store unnecessary personal information, and we only collect what is needed to provide a quality learning experience.

2. How We Use Your Information

We use the information you provide for the following purposes:

• Conducting Lessons: To schedule, deliver, and manage your lessons.
• Customer Support: To assist with any inquiries, issues, or feedback related to your lessons.
• Payments: To process transactions related to lesson bookings and refunds.
• Communication: To send class reminders, updates, and feedback related to your lessons.

We do not use your information for any other purposes beyond those necessary for providing our services.

3. Data Storage and Protection

Your personal information is securely stored in our database. We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption technologies and access controls that limit access to only authorized personnel.

4. No Sale of Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your personal details are kept confidential and are only used for the purpose of providing our teaching services. We will not use your information for marketing purposes without your explicit consent.

5. Consent for Content Use

We will not use any content created during your lessons (such as videos, feedback, or materials) for marketing or promotional purposes without your formal consent. If we wish to use any content for such purposes, we will contact you and ask for your permission beforehand.

6. How We Protect Your Information

We take your privacy seriously and use various security measures to protect your personal information, including:

• Encryption for any sensitive data transmitted through our platform.
• Access Controls that limit access to your information to authorized staff only.
• Secure Payment Processing through trusted third-party payment providers.

7. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

• Service Providers: We may share information with trusted third-party service providers who help us deliver our services, such as payment processors or Zoom for conducting lessons. These third parties are required to protect your information and use it only for the purposes we specify.
• Legal Obligations: We may disclose your information if required by law, such as to comply with legal processes or to protect the rights and safety of others.

8. Your Rights

You have the right to:

• Access the information we hold about you.
• Update or correct any incorrect information.
• Request the deletion of your information, subject to legal requirements.
• Withdraw consent for any specific use of your data, particularly for marketing purposes.

To exercise any of these rights, please contact us at https://tkenglish101.com/contact/.

9. Cookies and Tracking

We may use cookies to enhance your experience on our website and improve the functionality of our services. Cookies are small data files that help us remember your preferences and optimize your use of the platform. You can control cookie settings through your browser, but some website features may not function properly without them.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies if you visit them.

11. Children’s Privacy

We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or services. Any updates will be posted on this page, and the "Effective Date" at the top will be revised accordingly. We encourage you to check this page periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at: